From the initial booking of a reservation up to the guest’s arrival, the PMS will make your reservation process quick and easy An easy to view availability screen provides 7/10/14 day views of your property on a room type summary or room-by-room (“tape chart”) basis, with most major reservation functionality available from the same window. Rates are easily configured and managed, with daily, weekly, monthly, and package rate types. Reservationists also have a powerful rate quoting tool for reservation enquiries. Connecting rooms and “lock-outs” are easily configured so reservations can have a parlour room or other type of connecting room added to a single reservation. Confirmation letters can be printed or e-mailed with a simple point-and-click. Letter templates are easily setup in a word-processor-type environment, with powerful features such as conditional text, user-prompts for custom text, and special letters for specific events. Manage busy periods with the wait list feature, and track lost business with reservation denial tracking. Reservation Rules assist with enforcing reservation policies and yield management, such as “no discounting during high occupancy periods”. Automatically accept internet reservations from your own website and from other internet and travel agent sources. The room shares feature allows multiple guests to have a reservation for the same room, providing each guest with their own check-in/out dates and folio. Track guest events, such as dinner reservations, tours, spa appointments, or shows directly from a reservation. Interface with popular GDS companies, such as SynXis, TravelCLICK, Genares, EZYield, Siteminder and others. Interface with IDeaS Revenue Management Systems.